# Delivery and Return

If you are requested to send your device back for repair - please fill in this form <https://forms.gle/ziwtcoZntag7an8q9> to get a return shipping label for your device.

### Official Telegram Handle and Shipping Addresses <a href="#official-telegram-handles-and-shipping-addresses" id="official-telegram-handles-and-shipping-addresses"></a>

Our CEO Flisko is on Telegram.  Please click on the link below to make sure that you are talking to the correct person.

* Flisko- [@flisw0w](https://t.me/flisw0w)

When you are asked to send the device back, our shipping addresses are as follows:

#### Europe <a href="#europe" id="europe"></a>

```
Ziga Flis s.p.
Zelena ulica 7
3240 Šmarje pri Jelšah
Slovenia
```

These are the official shipping addresses.  Don’t send your device anywhere else.

### Shipping FAQ <a href="#shipping-faq" id="shipping-faq"></a>

#### Will I receive order confirmation and payment instructions via email? <a href="#will-i-receive-order-confirmation-and-payment-instructions-via-email" id="will-i-receive-order-confirmation-and-payment-instructions-via-email"></a>

Yes!  Once the package is shipped you will receive a confirmation from UPS and/or from <ziga@ava.do>

#### Can I track my Avado delivery? <a href="#can-i-track-my-avado-delivery" id="can-i-track-my-avado-delivery"></a>

Once the box is shipped you will receive a tracking link by email.


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