Avado Documentation
  • Your AVADO
    • Welcome to AVADO
      • Protect your AVADO
      • The AVADO NFT
    • Connecting to your AVADO
      • Quick Access via AVADO Wi-Fi
      • Set up Remote Connect + ZeroTier
    • Finding Your Way Around
      • The Home Page and Menus
      • The DApp Management Page
    • AVADO Support Community
      • AVADO Praise
      • Beware of Scammers
  • Staking Ethereum
    • ETH Staking Overview
    • Setting up the ETH Clients
      • Configuring the Consensus Client
      • Syncing the Consensus Client
        • Teku
        • Prysm
        • Nimbus
      • Syncing the Execution Client
        • Geth
        • Nethermind
    • Solo Staking (32 ETH)
      • Generate Keys
        • Re-generate or Generate More Keys
      • Deposit 32 ETH
      • Import Validator Keys
      • Monitor Your Node
      • Rewards and Penalties
      • Set up MEV-Boost
      • Set Withdrawal Address
      • Exit from a Solo Validator
    • Rocketpool (8 or 16 ETH)
      • Setting up a Rocketpool Node
      • Add Minipool
      • Backup and Restore
      • Monitor Your Rocketpool Validators
      • Rocketpool Rewards
      • Exit Your Minipools
      • Rocketpool FAQ
    • Stader (4 ETH)
  • More Staking Opportunities
    • Gnosis Staking
      • Getting Started on Gnosis Chain
      • Setting up the Gnosis Clients
      • Generate Keys (Gnosis)
      • Deposit 1 GNO
      • Import Validator Keys
      • Monitor Your Node
      • Rewards and Penalties
      • Set Withdrawal Address
      • Exit from a Gnosis Validator
    • Avalanche Staking
    • Qtum Staking
  • Quick Help
    • Frequently Asked Questions
    • Connection Troubleshooting
    • Attestation Troubleshooting
    • Opening Network Ports
    • Teku Zero Sync
    • Switching from Prysm to Teku, etc.
    • Use Metamask with your AVADO
    • Help with Wi-Fi Password
    • Resetting your BIOS
    • Delivery and Return
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On this page
  • Official Telegram Handle and Shipping Addresses
  • Shipping FAQ
  1. Quick Help

Delivery and Return

If you are requested to send your device back for repair - please fill in this form https://forms.gle/FWG8E2XyfgEfwA8y5 to get a return shipping label for your device.

Official Telegram Handle and Shipping Addresses

Our CEO Bernd Lapp is on Telegram. Please click on the link below to make sure that you are talking to the correct person.

  • Bernd Lapp - https://t.me/CoachB

When you are asked to send the device back, our shipping addresses are as follows:

Switzerland

AVADO AG
Maegeristrasse 2
6318 Walchwil
Switzerland

Europe

AVADO AG
c/o Michiel Ponnet
Clemenshoek 50
Reet
2840 Rumst
Belgium

These are the official shipping addresses. Don’t send your device anywhere else.

Shipping FAQ

Will I receive order confirmation and payment instructions via email?

Yes! Once the package is shipped you will receive a confirmation from UPS and/or from Saskia@ava.do

Can I track my Avado delivery?

Once the box is shipped you will receive a tracking link by email.

PreviousResetting your BIOS

Last updated 8 months ago