# AVADO Support Community

## Joining AVADO Discord

Sign up to AVADO Discord to join a vibrant community of AVADO users and support specialists!  

To enjoy full access to the channels, you will need to verify ownership of your AVADO device with your [AVADO NFT](https://docs.ava.do/your-avado/welcome-to-avado/the-avado-nft).

<figure><img src="https://2996176873-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0YTdumceG05uJMtaEgaT%2Fuploads%2FjU19DqGurjuYyjX8ofZp%2Fsupport-discord.png?alt=media&#x26;token=85c0387d-fffc-49ce-8f0e-05426e565e3f" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
**AVADO will NEVER communicate with you through private messages.** &#x20;

If you receive a private message from anyone claiming to be AVADO or AVADO Support, it is a **100% SCAM** aimed at stealing your ETH or other valuables.

AVADO and community support givers will never tell you to delete messages in public channels.
{% endhint %}

A step by step guide on how to join the Avado Discord:

## Step 1: Mint your NFT <a href="#step-1" id="step-1"></a>

Mint your NFT on [https://nft.ava.do](https://nft.ava.do/) using the email you ordered from. Simply connect your wallet and sign the minting transaction.

For more information about the AVADO NFT, see [AVADO NFT](https://docs.ava.do/your-avado/welcome-to-avado/the-avado-nft) page.

{% hint style="info" %}
Your AVADO NFT will be minted on the Gnosis (xDAI) chain.
{% endhint %}

<figure><img src="https://2996176873-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0YTdumceG05uJMtaEgaT%2Fuploads%2FsNWz79XZiJXldqCGbOXe%2Fx-support-discord-nft.ava.do.png?alt=media&#x26;token=2e45a4eb-c499-4fd7-9dd3-1c3f357537a5" alt=""><figcaption></figcaption></figure>

## Step 2: Join Discord <a href="#step-2" id="step-2"></a>

Click here to [**Join the AVADO Discord**](https://discord.gg/RpMaFjTjyw)

## Step 3: Verify your Ownership via Collabland <a href="#step-3" id="step-3"></a>

Navigate to the `#collabland-join` channel.  You will be asked to verify using **Collab.Land,** a user-friendly, tokenized, community-management system.  Click the **Let's go!** button to start.

<figure><img src="https://2996176873-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0YTdumceG05uJMtaEgaT%2Fuploads%2FFkYOocNPF81pHjMhzSei%2Fx-support-discord_de.png?alt=media&#x26;token=557595e3-75e6-4a5f-a263-e563d7432b74" alt=""><figcaption></figcaption></figure>

The button will create a custom link that is valid for 5 minutes.  It takes you to the Collab.Land website where you have to choose the wallet you minted the Avado NFT from.

<figure><img src="https://2996176873-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0YTdumceG05uJMtaEgaT%2Fuploads%2FF7q8ywD7SF07y8nIDhIN%2Fx-support-discord-collabland.png?alt=media&#x26;token=bcdc03b4-499a-433a-8f70-253cd9a32909" alt=""><figcaption></figcaption></figure>

After connecting your wallet to the site you will be asked to sign the message to verify you own an Avado NFT.

<figure><img src="https://2996176873-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0YTdumceG05uJMtaEgaT%2Fuploads%2FWCZXjAE1zRO47EkM5Q2V%2Fx-support-discord-metamask.png?alt=media&#x26;token=29640c7a-03fe-4a5b-b557-a642e377b19a" alt=""><figcaption></figcaption></figure>

If you did within the 5 minutes, you will see this screen and can return to the Avado discord server where you should now see all channels and have full access.

<figure><img src="https://2996176873-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0YTdumceG05uJMtaEgaT%2Fuploads%2Fc188tH5rNqKAYgLOAk5i%2Fx-support-discord-walletconnect.png?alt=media&#x26;token=12c64b5d-050e-4027-8f63-c71352ff729e" alt=""><figcaption></figcaption></figure>

## What to do if your signing failed <a href="#what-to-do-if-your-signing-failed" id="what-to-do-if-your-signing-failed"></a>

If you get an error message like “Signing failed” then you have to go back to the `#collabland-join` channel on the Avado Discord and click on **Let's Go!** again to create a new link because the old one most likely expired after 5 mins.

If that was not the problem please go to the `#new-joiners` channel on Discord and open a ticket there, or email [saskia@ava.do](https://email:saskia@ava.do), and we will look into it.